University student mental health challenges are rising, yet many avoid traditional support due to stigma and accessibility barriers. Edith Cowan University trialled The Living Room, a low‑barrier, peer‑led service offering informal, appointment‑free support. Surveying 110 students during early rollout, the study found most sought help for mental health concerns (77%), academic stress (65%) and interpersonal issues, with many feeling overwhelmed or struggling to cope. Importantly, the service reached students who may not have otherwise sought help, with peer conversations easing distress and linking them to further support. These findings show that peer‑led, accessible wellbeing models can strengthen early intervention, reduce stigma and build social connection, highlighting a scalable opportunity for Australian universities to enhance student wellbeing, engagement and retention.
Citation: Cole, A. L., Navin, F., & Reid, D. Exploring University Student Mental Health and Wellbeing Through a Low-Barrier Peer-Led Service: Emerging Insights From the Living Room. Journal of the Australian and New Zealand Student Services Association, 2025. (link)